Contact OT PLUG DISTRO

Contact

Send us a message

Contact Us

Our team is always available to help. Reach out to us for any questions, concerns, or feedback.

Adress

Los Angeles

California

Opening Hours

Mon to Fri: 10am – 6pm
Saturday: 8am – 6pm
Sunday: 9am – 5pm

E-mail

info@otplugdistro.com

phone

0800 123678

Ask a question

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

     To keep the network secure, all payment instructions are sent directly to your email immediately after you checkout on the site. We do not take payments on-screen. Follow the link in your inbox to finalize the drop.

    If it’s not in your main inbox, it’s in your Spam or Junk folder. Automated secure links often get flagged. Mark us as “Not Spam” to ensure you get your tracking number later.

     We move fast. Orders placed before 2:00 PM are dispatched the same day. Standard stealth shipping typically lands in 2 business days depending on your location.

    Always. Every order from the Distro is triple-vacuum sealed and shipped in plain, unmarked heavy-duty packaging. No smell, no labels, no heat. Total stealth from our floor to your door.

    : Once your label is printed and scanned at the facility, a tracking link is automatically dispatched to your email. If you don’t see it within 24 hours of ordering, hit up the Support Desk.

    We guarantee touchdowns. If your tracking shows the package was seized or lost in transit (and not due to an incorrect address), the Distro covers a one-time 100% reship. We make sure you’re taken care of.

     We are the source. If you’re looking to move weight, contact us via the Secure Line (Telegram) or our support email for the official wholesale menu and breakdown.